Company
SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 28-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients' technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at
www.sdipresence.com
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Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we're getting at is it doesn't hurt to take a chance and apply!
Summary
The Project Manager will provide general project management, organizational, and administrative support to the project team. A successful candidate will be self-motivated, organized, creative, and can multi-task. This individual must have the ability to work independently and as a productive and engaged team member in a dynamic environment. Strong initiative and follow-through are essential for this job. This role will be the conduit between multiple project managers while providing administrative functions. The position is hybrid and requires 2 days per week onsite at the ORD campus.
Responsibilities
Communicate with client employees to identify and define project requirements, scope, and objectives
Interact with clients regarding the nature of the business need or issue to be addressed
Ability to multitask and manage multiple activities simultaneously
Function as an escalation point for incidents and alerts
Follow IT development processes such as change management, configuration management, security compliance
Understand each project's critical path activities and proactively manage those to the project's benefit
Prepare reports and conduct meetings with client, partners, and staff
Communicate project issues to Project Executive and/or PMO lead
Create documentation for project activity audit trail
Collect and compile data/information for projects and presentations
Participate in project design meetings and propose improvements as necessary
Evaluate potential problems and technical issues and develop solutions
Supervise current projects and coordinate all team members to keep workflow on track
Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored
Update necessary tracking system to ensure projects status is maintained with complete accuracy
Create and distribute correspondence relevant to the project to SDI management and client employees
Assist with administrative preparation for various meetings
Provide additional administrative support as required
Other tasks as requested by the Project Executive and/or PMO lead
Requirements
A bachelor's degree or equivalent work experience in Computer Science, Business, or related field
Must have 5+ years supporting projects, including documentation and reporting
Proficient experience with MS Office (required) and MS Project (preferred)
Excellent organizational and administrative skills
Strong interpersonal skills
Ability to thrive in a dynamic problem-solving environment
Customer service orientation with a strong problem-solving approach
Required to work on-call as needed
Managed Services and Consulting experience is a plus
PMP certification is a plus
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
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