What you'll do... JOB SUMMARY
Responsible for the test execution of existing and new functionality in H&R Block applications and systems.
Ensures that the applications function as specified in the documented requirements, use cases, design, and other approved documentation.
Able to document functional and system requirements.
Responsible for testing assigned functionality and their interaction with other internal components and applications.
Utilizes test tools to automate, record defects and issues, update/create test cases, and to track test case execution status.
Testing for each milestone is completed on time with a high level of quality.
Exhibits and delivers to quality assurance standards.
Maintains HPQC QA system of record; ensuring accuracy and transparency.
Supports the strategic direction of business and product development decisions in addition to tactical direction from leads and managers.
Quality Assurance protects production and ensures quality products are delivered to our clients.
Quality is defined as contributing to solutions that deliver a high quality client experience with business and technical compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES Write test plans and test cases in compliance with relevant organizational standards.
Creates clearly documented defects that enable a developer to recreate the issue.
Maintains and updates test cases, test designs, serviceware, and support documentation to ensure testing and support of applications is accurate.
Executes end-to-end functional tests and utilizes automated tests developed by others to exercise system as appropriate.
Understands automation best practices and is able to develop basic automation scripts.
Collaborates to achieve end-to-end application and business process quality.
Acts as "customer advocate" when investigating defects found in production.
Provides feedback based on application knowledge and understanding of customer issues.
Reviews application and project documentation to ensure it meets customer needs.
Trains others on application and customer knowledge.
Information, analysis and recommendations to support the product.
Understands the business needs the product is trying to meet and applies this understanding to guide testing.
Applies a comprehensive understanding of the product functions and the marketplace in which it is sold effectively test assigned applications.
Skill set enables automation of at least 50% of test cases for existing functionality.
This includes the execution of existing automation test scripts as well as personally writing and executing automated test scripts.
Demonstrates ability to utilize "in house" test harnesses or simulators.
About H&R Block...
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere.
We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955.
Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world.
We are a people company first and a tax company second.
People who join H&R Block say it feels like being part of something bigger.
A place with an amazing and storied history, but with a strong and urgent focus on the future.
Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is.
We believe it's all those things, and much more.
H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer.
We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
All qualified applicants are welcomed and encouraged to apply.
It would be even better if you also had...Associate's or Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent experience Experience with creating, maintaining, and executing automated tests Experience using a Play/Record automation tool such as TestComplete, QuickTestPro, or similar automation tools Experience using HP Quality Center or equivalent test tools Software Quality Assurance experience on enterprise level applications which includes Data Warehouse Testing.
Experience in writing complex SQL queries, Experience in writing complex SQL queries, ability to determine the types of testing that must be conducted (i.e, data validation, regression, etc.
), including evaluating the testability of requirements and create a comprehensive test plan that supports the business and technological solutions being delivered.
Ability to transform complex Business logic into SQL queries.
Experience in data analysis, including profiling, auditing, balancing, and reconciliation, in an Information technology operating environment.
Experience in tuning SQL queries, Stored Procedures, Views, etc for performance improvements.
Knowledge of data models and entity relationship diagrams.
Knowledge and experience in data masking methodologies - Familiar with Meta Data Management tools What you'll bring to the team...High school diploma or equivalent Minimum of 3 years Quality Assurance, Business Analysis, Software Testing or Technical Support experience Experience writing and executing both positive and negative tests for complex projects Strong understanding of QA's BDM lifecycle requirements.
Able to read and interpret all requirements and design documentation; building corresponding test cases that support a quality delivery Thoroughly understands the application from the customer business process point of view.
Is able to build and execute positive and negative test cases based on business scenarios and/or use cases Strong written and verbal communication skills with an external and internal customer focus in all interactions Understands the relationships between "owned" components and those with which they interface.
Capable of assisting with cross-component dependency analysis Manages data accuracy for all deliverables within the QA test repository Assesses the impact of all production changes, whether full project deployments or defect fixes.
Appropriately communicates risks and outlines mitigation plans