Repair Company Dispatcher

Dispatcher/Customer Service Representative
Our New Berlin partner is on the lookout for motivated dispatcher who is driven by goals and eager to be acknowledged for their dedication, skills and hard work. Position Overview: Full time hours Monday to Friday with occasional weekends and call.  As a Dispatcher/Customer Service Representative, you'll play a crucial role in scheduling and dispatching service calls while also supporting various office tasks like data entry and customer follow-ups. This position requires sharp attention to detail and effective pre-planning due to its fast-paced nature. Experience in Field Service, Commercial Refrigeration, or Appliance Service would be advantageous. If you shine in phone communication, have a background in scheduling and dispatching, thrive in a dynamic work setting, and value recognition for your contributions, then you might be the perfect fit for us. We cherish individuals who prioritize customer satisfaction while also exhibiting strong logistical abilities in managing calls and customer requirements. We're seeking career-oriented individuals eager to evolve alongside our company, with plenty of opportunities for growth and the potential for long-term placement. Ideal candidates will possess: Exceptional customer service skills Strong phone presence Previous dispatching experience Ability to organize and multitask effectively Proficiency in Microsoft Office, email, and internet usage Mechanical aptitude Compassionate and supportive demeanor Ambition to succeed for both personal and company growth This role offers extensive training, making it ideal for individuals seeking long-term employment and professional development opportunities. Additional skills that would be valuable, though not required, include: Experience with direct electronic mailer marketing with HubSpot, copy creation, and website design Billing expertise Field Service Optimization IT/Technology in a Cloud environment Accounting/Bookkeeping/Reporting skills Fleet Management expertise Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance About HR Consult Works: HR Consult Works is a women-owned business that partners with companies around the US to provide recruiting services. We work closely with company leaders to ensure a seamless candidate experience!