SUMMARY Provide a variety of sales support to internal and external customers within the business unit. Utilize and maintain all processes and documents required for the efficient operation of the Sales Department. DUTIES Manage Sales and Engineering requests for quotes process Process, track, and maintain prototype orders from issuance to invoice. Serve as liaison for plant accounting, internal staff, and customers to resolve delivery, billing, or payment issues. Process, track, and lead to closure customer obsolescence, expendable packaging, overtime, customer owned tooling, and other collections. Manage contracts (pricing, capacity, terms, APR's, etc), issue approved NTR's, and organize pricing/capacity files Prepare and perform analysis or provide other support in varied capacities in an error-free and timely manner. General support duties include coordinate customer purchase orders, enter purchase requisitions in MS AX, track prototype orders, coordinate meetings, file agreements and quotes, etc. Prepare and distribute reports. Support budget and forecast activities. Lead resolution of overdues and A/P issues. Focus on EBIT and strong customer relationships. Other duties as assigned CLIMATE The person in this environment works at a fast pace with minimum supervision where accuracy, timeliness, and deadlines need to be achieved on a daily basis. Must adhere to good business principles and have good judgment, stability, accuracy, and solid ethical standards. The requirements of the business may cause frequent interruptions and changing priorities. Must be able to handle multiple tasks and see them through completion. Technical skills with manufacturing experience will be leveraged in this role. JOB SPECIFICATIONS Knowledge Solid understanding of manufacturing environment (Machining and Assembly) Experience in the Automotive Industry Good analytical skills with robust business acumen. Accounting basics and pricing structure Strong PC Applications – Excel, Word, Access, Power Point Abilities Good Listener Flexible and agile to incoming assignments. Accountability Written and verbal communication Stress Management Proactive / Initiative Detail Oriented Professional Team Player Logical / Analytical Assertive Timeliness WORKING CONDITIONS Office environment. Frequent interruptions and changing of priorities. Travel to customer 20% of the time.
