Seasonal Sales Lead with Keys Apply locations: Paramus, New Jersey
Time type: Part time
Posted on: Posted 3 Days Ago
Job requisition id: 16881
About UGG At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
Summary Our Sales Leads with Keys are critical to the success of our stores. As a Sales Lead with Keys, it's your job to create the best possible customer experience. You stay current in your knowledge of all products, promotions, and marketing initiatives in order to engage with our customers and best respond to their needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products.
Description As a UGG Sales Lead with Keys, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You make yourself personally available to all customers in order to provide exceptional service to both our in-store customers and those who call on the phone.
As a Sales Lead with Keys, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available for customers, merchandising products in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a UGG Sales Lead with Keys, you understand that you are an integral part of a team and promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful workplace.
Core Competencies Ensure the highest level of customer service possible, as outlined in our Service Training Program Prioritize brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Maintain knowledge of current trends and styles Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store management experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Excellent team building skills Ability to multi-task in a fast-paced environment Additional Requirements Flexibility of schedule and hours to meet the needs of the business Physical ability to stand for extended periods Proficient in Microsoft Office suite of tools and applications Valid driver's license As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue their passions and express their individuality. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission, including competitive pay, discounts, perks, global contests, and opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
The salary range posted reflects the minimum and maximum target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
About Us More than Just a Footwear Company From our corporate offices to our global retail stores, there's a curious, independent spirit that's distinctively Deckers Brands. We're about giving people the freedom to pursue their passions. And we're committed to helping them succeed; to become their best selves. That's why we're about more than work, the 9 to 5 or daily grind. We're about opportunity - opportunity to create, to grow and to have an impact.
As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people's lives begins with our people, right here at Deckers Brands. We're adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause.
Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.
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