About The Company
Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients' cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.
Role Summary
The security engineer is a subject matter expert accountable for administering our client's SIEM, Log Management Platform and Data Analytical Tool. The security engineer works closely with the Cyderes Team at multiple levels to identify and align business and IT objectives, discover Security and Operational pain points, offer recommendations, and recognize current and future IT Security needs.
The Security Engineer is responsible for the management, maintenance, configuration, and troubleshooting of technology solutions. Most work will assign through ServiceNow tickets; the Security Engineer is responsible for completing the customer-initiated requests within Service Level Agreements.
Primary Responsibilities
Assist with administration and maintenance of SIEM, Log Management and Data Analytical Platform
Provide Tier-III level technical support for SIEM, Log Management Platform and Data Analytical tools during business hours and non-business hours.
Conduct System Health Checks on managed technologies and provide recommendations on performance improvements.
Create and maintain standard operating procedures, technical documents and troubleshooting guidelines of security solutions.
Monitoring and tuning of managed technologies to optimize system performance
Configure and troubleshoot managed security devices.
Providing assistance to customer requests such as Log Source configuration, App installation, Data Parsing, Use Case Development and Troubleshoot complex issues for managed technologies
Responsible for managed technologies patching and updates
Execute highly technical changes, change windows, and client requests by following Cyderes' standard change management process.
Schedule and run regular technical changes such as version updates, security patches, major software releases following Cyderes' normal change management policies and procedures.
Develop technical solutions to automate repeatable tasks
Utilize tools and analytical skills to investigate the root cause of issues across the technologies
Provide overall guidance, instruction and leadership to SOC analysts
Opening and following up on tickets and customer request with 3 rd party vendors
Communicate effectively orally and in writing
Establish a cooperative working relationship with persons contacted in the course of performing assigned duties.
Desired Skills And Experience
College Diploma or University Degree in Information Security or relevant security up-to-date certificates and/or equivalent work experience
Three years of experience in the IT Security industry
Holds industry-recognized certifications of security technologies or network technologies
Proficient knowledge and experience with SIEM, Log Management or Data Analytical platforms
Strong understanding of IT Security concepts, best practices, and market direction
Familiarity with Networking fundamentals such as VLAN, WAN, LAN, VPN, SAN, OSI Model, Firewall, Next-Gen Firewalls, etc.
Knowledge of common information security management frameworks such as ITIL, NIST and PCI DSS.
Excellent communications skills
Exceptional Time Management and organizational skills
A positive and constructive minded team player
Excellent troubleshooting, reasoning and problem-solving skills
Required Experience
Must have certification in Splunk Technologies such as Splunk Enterprise Certified Admin
Proven experience configuring, implementing and supporting Splunk on-premise components
Expertise of enterprise logging with a focus on security event logging
Knowledge of scripting language such as Python
Understanding of regular expression and query languages
Practical experience in administration Linux infrastructure
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