Description Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
Brief Job Overview We are looking for an enthusiastic, creative, and self-motivated individual to join our team. This is a non-supervisory position responsible for developing and managing comprehensive digital marketing campaigns to achieve Region & Program Operations strategic plans and USP organizational goals. This role will lead creating and executing a digital marketing strategy and digital marketing campaigns to drive maximum impact (public health mission and sustainability) for USP portfolio of documentary standards, reference standards, and physical materials. The position plays a critical role in the organization's ability to increase program and product awareness, customer engagement and deliver KPIs that drive growth. The incumbent oversees development of creative, content and assets (video, white papers, graphics, images, copy, etc.) for targeted digital marketing channels including social, email, and web in collaboration with other digital marketing and global communications staff.
How will YOU create impact here at USP? In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.
The Senior Digital Campaigns Manager has the following responsibilities:
Developing and executing comprehensive digital marketing campaigns to drive brand awareness, engagement, and conversions. Leveraging this position's expertise in digital marketing channels and strategies, they strive to achieve key performance indicators (KPIs) and business objectives. They possess a strategic mindset, strong leadership skills, and a proven track record of delivering successful digital campaigns in a fast-paced environment.
Develop and implement end-to-end digital marketing campaigns across various channels, including but not limited to social media, email marketing, search engine optimization (SEO), pay-per-click (PPC) advertising, and content marketing.
Provide guidance, mentorship, and performance feedback to ensure campaign success and professional development, to colleagues when consulted.
Collaborate with cross-functional teams, including marketing, sales, product, and design, to align campaign objectives with overall business goals.
Monitor campaign performance metrics, analyze data insights, and generate actionable recommendations for optimization and improvement.
Stay up to date with industry trends, emerging technologies, and best practices in digital marketing, continuously enhancing the effectiveness of campaigns.
Manage campaign budgets, allocating resources efficiently to maximize ROI and cost-effectiveness.
Cultivate and lead strategic partnerships with external agencies, vendors, and platforms to expand reach and enhance campaign capabilities.
Develop and maintain relationships with key stakeholders, fostering a collaborative and results-driven work environment.
Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
Bachelor's degree in marketing, business, life sciences or another related field.
At least eight (8) years of hands-on experience with marketing/digital marketing of products, services, or solutions in the pharma, life sciences or healthcare industry within depth knowledge of different digital marketing channels, online marketing tools, CRM software and best practices.
At least two (2) years of experience in product/brand marketing role or customer-facing role in the Pharma or healthcare industry.
At least (2) years of experience leading and managing teams in a highly matrixed organization.
Expertise in social media (LinkedIn, Meta, YouTube), email, blogs, display advertising, SEO/SEM.
Expertise in Salesforce and a Marketing Automation Platform (Salesforce Pardot, Salesforce Marketing Cloud, Adobe Marketo, etc.).
Additional Desired Preferences A master's in business administration and/or completion of certificate program in digital marketing area of expertise.
Knowledge and experience working with Tableau.
Excellent writing and editing skills.
This person should have strong communication skills, be patient and detail-oriented, and can work in a fast-paced environment.
Strong analytical and financial acumen with business-driven mindset.
Supervisory Responsibilities None.
Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Category Ext. Affairs, Regulatory, & Communications
Job Type Full-Time
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