Restaurant AssociatesPosition Title: Senior General Manager Pay G17 Reports To: VPO Salary: $140,000 - $150,000 Other Forms of Compensation: Bonus Plan Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A ! Job Summary Working as a Senior General Manager you will serve as our point of contact for the client as well as lead the team and run the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission.
Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing outstanding service to the client, students, and communityDrives and develops self and team towards building positive relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)May serve on the leadership team and participates in ongoing conversations with peers to share standard methodologies, manage risks, promote diversity, and cultivate community engagement.Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partnersServes as the representative and brand ambassador within the district and community; attends key client and community eventsEnsures the needs of the clients are met or exceeded, retains the account, finds cross-sell opportunities, and assists in the rebid process as directedSupports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinaryEnsures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)Maintains compliance regulations and guidance for all applicable food service and retail programs, along with completing all required reporting on timeChampions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operationIs responsible for the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processesEnsures consistent and fair administration of all policies and proceduresRequired Qualifications: We are seeking candidates with a Bachelor's degree or equivalent experience, coupled with a minimum of five (5) years of management experience. Prior experience in food service, hospitality management, restaurants, or hotel operations would be advantageous.Experience managing in a union environment.Is proficient in all aspects of food service management with a consistent track record of successHas a consistent record of leading a business and a team, strong customer service, and good business and financial proficienciesDemonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skillsChampions the inclusive approach, and is proactive, positive, professional, and resilientExcellent digital literacy and proficiency with Microsoft Office Suite and POS softwareOccasional travel required in this position Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1380947 Restaurant Associates Michael Abbey [[req_classification]]
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