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At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex andlet'slead the way together.
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, theCommercial Product Design team is seeking aSeniorProduct Designer to play a critical role crafting the future of these digital experiences for our customers.
How will you make an impact in this role?
You will combineexpertisein your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success,so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.
Key Responsibilities
Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications
Sets the vision for the user experience
Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
Presents design decisions and design strategy to peers, partners and cross-functional leadership
Actively improves design process and workflow for broader design organization Contributes to and actively improves design systems and UX patterns
Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
Mentors other designers andmay have a direct report
Efficiently leverages design tools to deliver artifacts, drive collaboration with cross-functional partners, and build efficiencies into broader design team workflow
Comfortable using data-analytics tools to make informed decisions
Minimum Qualifications
5+ years of professional product design experience,including work on a B2B or commercial payments platform
Proficiency with Microsoft Suite (i.e.Word, Excel and PowerPoint)
Deep understanding of user-centered design methodologies, research, and processes
Ability to share solutions and strategy to problem-solving initiatives in an engaging way
Proactive and energetic communicator with excellent attention to detail
Expert knowledge in Figma or similar design software (i.e.Sketch)
Preferred Qualifications
Experience using collaboration tools, such as JIRA, Confluence,Airtable, Mural, andFigJam
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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