The Senior Program Manager (SPM), will need to direct and oversee in field operations of autonomous vehicle roadside assistance operations, serving one of the largest AV companies. This leadership position is intended to fill a critical operational function, managing a team of managers, and thousands of individual contributors.
\n Academic Preference & Qualifications:Bachelor's degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferredMust possess a valid Class A or B driver's license in the State of Texas, to include a Passenger endorsement, and have at least three (3) years of recent professional commercial driving experience Key responsibilities:Manages global response and recovery operations in dynamic transit environmentsDirectly overseeing managers and employees that are customer facing and charged with mitigating high visibility situations while exercising extreme safetyProvides strategic planning and direction to the operationsManages and maintains client contract complianceFosters an environment where employee suggestions are vetted and implemented whenever possible and in line with the company's directionProvides general guidance to department managersPartners with corporate support teams to ensure optimal delivery of services to the assigned sectorManages and maintains client contract complianceAssists with Developing and managing the operational budgetInvestigates, implements, and administers hiring decisions including terminations, promotions, and new hires Necessary Skills:10 or more years of relevant management and leadership experience requiredStrong background in transportation and/or logistics is highly preferredExpertise in fleet management and complex scheduling for operations and maintenance can be added advantageWorking knowledge of basic federal and state employment laws and also of laws, ordinances and regulations pertaining to motor vehicle operationsAbility to maintain positive relationships with clients, employees, and support departmentsRemain flexible and agile for changing business needs and/or projectsExperience managing a P/L, including forecasting & budgetingWorking knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets.Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organizationExperience in rapid response and recovery operations with numerous vehicle types is desired or equivalent experienceAbility to launch operations in ambiguous environments with minimal information
\nWe would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!