Senior Program Manager, Security Issue Management (SIM) TeamJob ID: 2825871 | Amazon.com Services LLC
The Security Issue Management (SIM) team in Defensive Security builds solutions that keep Amazon systems and data secure on behalf of Amazon's customers. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to builder teams who need solutions that make it easy to build and operate secure systems. We have bold goals to stay ahead of the curve on security and delight our customers with great products.
In this role you will own business operations, initiatives, and goals for the SIM organization. You will be responsible for driving key operational processes, tracking business reporting requirements, communication processes, and coordinating updates to senior leadership on major programs and projects. You must be an excellent writer who can succinctly communicate complicated technical and operational issues in business terms. Working cross-functionally is key, and you will need to be comfortable performing in a highly collaborative environment and working with your peers to accomplish joint projects and meet the objectives.
You will work with key stakeholders in Amazon Vulnerability Management and Remediation (VMR), and Business Security Teams (BST), and individual leaders across the organization to define goals, track progress, and communicate priorities and escalate issues. You will be responsible for defining, tracking, and driving execution of program documentation and communication deliverables.
Key job responsibilitiesDrives program, initiative, and corresponding deliverables, provide strategic direction, escalation management, and deliver regular communications to senior leadership and program stakeholders.Applies meticulous organizational skills, exceptional writing skills, high attention to detail, spot-on judgement, and vigorously advocates for the customer.Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.Owns communications to stakeholders on progress, issues, and risks including regular status updates while identifying opportunities to invent and simplify recurring processes that scale with a growing organization.A day in the life
This role drives the pulse of Shepherd, ensuring the team is aligned and connected to its partners. You will manage all operational aspects of the team ensuring our programs and people are on track as well as helping to drive outcomes of the Shepherd product. You will communicate at the executive level with our partners globally to help them understand accurate status of what is happening on the ground with our teams. You will also partner with our product team to drive our annual planning cycle, aligning and setting expectations between executive stakeholders, engineering teams, Security leadership. You will manage multiple end to end projects and key mechanisms, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.
About the teamWhy Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services.
Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS6+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS2+ years of driving process improvements experienceBachelor's degreeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Posted: December 19, 2023
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