Senior Project Manager, Technical Operations Job ID: 257999
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible: Hybrid Schedule
Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated.
The Opportunity: Our technology team at Sephora combines speed with smarts, developing cutting-edge mobile technologies, scalable architecture, and innovative in-store client experiences from our San Francisco home base.
Role Summary: As a Senior Project Manager - Technical Operations, you'll lead complex technical projects within Technical Operations and Shared Services, driving initiatives that enhance the reliability, scalability, and performance of Sephora's applications. Your expertise in agile methodologies will be crucial in supporting our technical operations.
Key Responsibilities: Lead multiple technical project implementations (50% of time)Manage project risks, cross-dependencies, and budgetsDocument and track meeting notes and action itemsAnalyze project data to optimize future initiativesDrive Agile Practices (30% of time)Run daily standups and retrospectivesLead backlog grooming and sprint planningFacilitate PI planning sessionsImprove and implement agile methodologiesEnsure Project Success (20% of time)Deliver projects on time and within budgetCoordinate cross-functional team effortsMonitor and report on project progressRequired Qualifications: 5+ years of project management experience in technical operations, infrastructure, and cloud initiatives5+ years of experience with SCRUM, AGILE, and WATERFALL frameworks5+ years working with project management tools (MS Project, Jira, Innotas, Planview)5+ years of cross-functional team collaboration experienceBachelor's Degree in Computer Science or Engineering (or equivalent experience)Strong communication, negotiation, and facilitation skillsProven track record of stakeholder management across organizational levelsExpertise in project planning and scope managementProficiency in risk and budget managementStrong resource planning capabilitiesExperience with milestone schedulingSkilled in cross-functional dependency managementWorking Conditions: Hybrid work model (1 day per week in office required)San Francisco-based positionRegular interaction with cross-functional teamsFast-paced, dynamic technology environmentClear and effective communication required across all levels of organizationThis role reports to the Program Manager, Technical Operations / CyberSecurity / Infrastructure and offers an opportunity to shape the future of beauty retail technology while working with a collaborative, innovative team.
While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global.Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.
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