Senior Software Engineer, Frontend (Platform)Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.
The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes.
Responsibilities:Play a substantial role in the platform frontend engineering team.Work with Cresta product and engineering teams to build and continuously improve the Cresta platform and new product requirements.Stay closely aligned with customers and their requirements, analyze the technical tradeoffs, and own the customer-facing deliverables.Develop high quality, well-designed, reusable, and well-tested system components, and contribute to the overall system designs.Identify product improvement opportunities and generate product improvement ideas.Demonstrate engineering best practices in deliverables and daily work, upholding high standards.Technical ownership in a substantial part of the Cresta product and platform.Contribute to building the best-in-class company in addition to building the best-in-class product.What we are looking for:Bachelor's degree in Computer Science or related field with strong Computer Science fundamentals.8+ years of experience in relevant domains.Very solid coding skills.Familiarity with React or Angular, having used at least one in large scale consumer-facing products.Proficient in designing and maintaining clear frontend architecture.Experience as a technical lead of frontend stack supporting various product features.Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.
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