Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About the Role & Team As a Senior Value Consultant, you will be responsible for leading & guiding prospects and customers through the end-to-end customer value journey (landing, expanding, adopting, and renewing). You will champion data-driven business transformation and ensure our customers are set up to successfully realize measurable business value & financial impact from their investment with Amplitude. As a trusted advisor & core member of the account team, you'll work closely with Sales, Customer Success, Solutions Engineering, and Professional Service teams to manage the full customer lifecycle, translating use cases and objectives into qualitative & quantitative business value assessments. You will help drive adoption & value realization via use case discovery & maturity workshops and will be the face of Amplitude to some of the world's largest enterprises.
As a Senior Value Consultant, you will focus on the following: Identifying & Framing Business ValueExpertise in Value Consulting Methodologies: Advanced knowledge of value consulting methodologies, supporting the entire customer journey from discovery through value realization and optimization.Business Case and Financial Modeling: Proven track record in creating business cases and conducting financial modeling to support customer value hypotheses and develop commercial proposals; must have strong PowerPoint and Excel skills to effectively present findings and insights.Strategic Industry Insights: Ability to develop comprehensive understanding of industry trends, providing insights to inform and align customer strategies.Cross-Functional Knowledge: Strong background in working with both business and technical stakeholders to create an integrated & actionable value realization roadmap for the customer.Conducting Business Value Workshops: Skilled in designing and facilitating business value workshops to engage customers and collaboratively define and execute actionable strategies aligned with financial impact projections.Use Case Identification and Prioritization: Advanced skills in identifying, prioritizing, and advising on the impact of customer-specific use cases.Value Realization Execution: Show up as a results-oriented, strategic problem solver who enjoys helping customers transition from current state to future state.Project ManagementProject Scope and Timeline Management: Skilled in planning and managing scope, expectations, and timelines across multiple concurrent projects.High-Level Organization: Ability to oversee multiple projects at different stages of the value journey.Willingness to Travel As Needed: Travel to customer on-sites to deliver workshops and presentations.Executive Stakeholder ManagementExecutive Communication and Influence: Proven experience in preparing, presenting, and communicating results to both internal and external executive stakeholders.Data-Driven Persuasion: Skilled at influencing decision-making through data and insights.You'll be a great addition to the team if: You have 7+ years of professional experience in consultative, strategic, customer-facing roles, including 3+ years in enterprise software value consulting.You are excited about the opportunity to work with a high-performing GTM team.You have a proven track record in business case creation and financial analysis.You possess advanced PowerPoint and presentation-building skills.You have excellent written and verbal communication skills.You are excited to work with high-performing, highly-collaborative coworkers.Who We Are The Company: Amplitude is filled with humble, life-long learners who are eager to help one another, and the company succeeds. Our values of growth mindset, ownership, and humility are core to the way we work.
We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a 12-week parental leave, and a generous Learning & Development stipend.
Other facts about Amplitude: Amplitude had its public market debut on the Nasdaq in September 2021.Amplitude is one of the best software products on the market according to G2.Founded in 2012, Amplitude is backed by top-tier investors.We have operations in San Francisco (HQ), New York, Amsterdam, London, Paris, and Singapore.Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
This role is eligible for equity, benefits and other forms of compensation.
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