Service Advisor

Jim Shorkey North Hills CDJR is hiring for a Service Advisor to join our team!
If you are a highly motivated individual that can multitask and provide excellent customer service, then we want you!
We are expanding our Service Departments at every dealership to accommodate our high volume and growth within our company.


In this position, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience.


Job Responsibilities: Greeting our customersActively listening to customers needs and scheduling appointments when neededConsulting mechanics regarding necessary repairsProviding customers with information and advice on their vehicleUsing your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customersMaintaining positive customer relationship to ensure repeat business What we offer: Medical, dental, vison, disability insurance, life insurance, and 401K + matchEmployee discount Paid company issued uniforms.
No Sundays Paid Parental Leave

Requirements

Possess phone skills for both employee and customer interactionsHave basic computer skills.
Training will be provided for necessary programs.Be organized, professional and courteousBe committed to 100% customer satisfactionYou must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.Prior experience is a preferred, but not required.