We are looking for a highly personable Service Advisor to join our growing team!
The right candidate will have a strong customer service background and ideally experience in the auto industry.
Benefits Excellent compensationPaid PTO5 day work week, no Saturdays!Medical, dental, vision insurance401k Paid training Responsibilities Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customers Requirements Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultant Above-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programs
North Star Auto Group is your trusted dealership in Pennsylvania and the reason why our loyal customers keep coming back.
From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit.
We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service.
We are dedicated to providing exceptional customer service and being an integral part of our community.
We look forward to seeing you soon!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.