Software Engineering Manager - Developer ExperienceSan Jose, California, United States
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We're committed to building a diverse and inclusive workplace that values each person's unique skills and experiences. Even if you don't meet every requirement, we'd love to hear from you—you might be just what we're looking for, whether in this role or another.
Make your impact within a rapidly growing Fintech CompanyWe are seeking an experienced hands-on and visionary Manager of Developer and Infrastructure Platform to lead our internal developer platform team. This role is pivotal in shaping an end-to-end developer experience, from the initial stages of service development through to production deployment. The ideal candidate will manage both the developer platform and application infrastructure, ensuring they are architected for reliability, scalability, and high performance. This role requires collaboration with senior leadership on strategic thinking, technical expertise, and strong leadership and people skills to foster a supportive and high-performing team culture.
In this role you will:Lead a team of 6-8 software engineers to achieve measurable improvements in technical excellence and system stability, aiming for a 20% reduction in system downtime and a 15% increase in code quality metrics.Allocate 40% of your time to engineering tasks, including code reviews, architectural design, prototyping, and troubleshooting, ensuring a 25% faster resolution of critical issues.Ensure the delivery of new and support existing end-to-end platform services, targeting an increase in feature deployment frequency.Guide the team in rapid experimentation, aiming to increase quick prototypes for new ideas.Collaborate with architects, product managers, and other engineering managers to deliver capabilities that improve customer satisfaction scores.Develop and manage processes that enable the team to perform at their best, aiming to increase team productivity.Partner with Talent Acquisition to hire engineers and contractors, achieving fulfillment of staffing needs within the planned timeline.Uphold high standards for operational excellence and engineering rigor.We'd love to chat if you have:Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).7+ years of experience in software development or infrastructure management, with at least 3+ years in a leadership or managerial role.Proven experience in software development and infrastructure management, with a focus on developer tools and platforms.Hands-on expertise with cloud platforms, especially AWS (EC2, S3, Lambda, RDS, etc.).Experience managing and growing engineering teams, fostering a positive and productive work environment.Proactive in developing strategies for business growth and technology innovation.Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.Experience with developer productivity tools, developer experience design, or internal platform development.Track record of delivering projects/deliverables in a timely fashion in a fast-paced, lean and collaborative environment.
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