The Company: At impact.com, our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
Your Role at impact.com: The Solutions Consultant will partner with the sales organization to drive revenue for impact.com. This role requires a team member to have both technical knowledge and business acumen to uncover our customers' current and future states as well as business goals in order to effectively position impact.com technology. The Solutions Consultant needs to have confidence and credibility in both product and industry knowledge as well as the ability to build rapport and be seen as a trusted advisor by clients, prospects, and sales partners.
What You'll Do: Core member of the account team working with customers and prospects during sales cycles to inspire use cases and build confidence in impact.com products and integrations. Conduct discovery sessions with clients to document customer current and future states as well as technical requirements, positive business outcomes, and the metrics they use to measure them. Design solution plans and technical integration documentation to address customer requirements that can be transitioned to onboarding and CS teams to ensure continuity throughout the customer lifecycle. Lead technical sales activities including the development of technical assets for pipeline generation campaigns, creating and delivering presentations, platform demonstrations, scoping technical solutions, and facilitating working sessions with prospects using our product and advising on proof of concept activations. Draft technical RFP responses and project manage technical and security questionnaire responses in a timely manner. Collaborate with product teams to aggregate and share customer and industry requests for product roadmap, articulate product vision to customers/prospective clients, and maintain expertise of the latest product innovation and enhancements. Create re-usable content that can be used across the broader sales and solutions organization. What You Have: Continuous learner looking to be challenged with new product capabilities and customer use cases. Natural curiosity leading to a deep understanding of client challenges. Knowledge of JavaScript, APIs, file transfer systems. Creative thinker with strong problem-solving skills. Excellent verbal and written communication with the ability to command engagement at an executive level. In-depth understanding of SaaS platforms and digital marketing solutions. Ability to communicate complex technical information to a non-technical audience and make complex solutions simple. Consistent and detailed approach to preparation and team collaboration. Bachelor's degree or equivalent experience required. 5+ years working in a customer-facing role at a digital marketing or technology company. Familiarity with the affiliate and/or digital marketing industry preferred. Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives. Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA. Salary range: $150-$182K OTE potential total on target earnings (base + 25% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits (Perks): Medical, Dental and Vision insurance. Unlimited responsible PTO. Flexible work hours. Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA. Parental Leave. Technology Stipend. Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. Flexible spending accounts and 401(k). An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! An established company with a cool, high-velocity work ethos, where each person can make a difference! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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