SwipeTrack Solutions is a trailblazer in providing innovative systems designed to create seamless guest experiences. Our flagship product, XTruLink, is revolutionizing guest engagement through advanced technology and user-friendly design. We are seeking a skilled Solutions Engineer (SE) to join our XTruLink team and help us continue to deliver exceptional solutions to our clients.
The Solutions Engineer will work closely with the sales team to present our products to clients and address any technical questions they may have. This role involves collaborating with the engineering team to design technical solutions based on customer and market requirements. The SE will maintain ongoing relationships with clients to understand their challenges and implement updates that meet their needs. The ideal candidate will have strong interpersonal skills, enabling them to build relationships with clients and prospects and effectively explain complex technical concepts to users of all skill levels. 2+ years of experience with Blackbaud applications (Altru, RE NXT, Blackbaud CRM, etc.) is REQUIRED. Key Responsibilities:
Qualifications:
Experience:2+ years of experience with Blackbaud applications (Altru, RE NXT, Blackbaud CRM, etc.).Experience with software implementation and/or technical support.Skills:Strong communication and problem-solving skills.Ability to explain complex technical concepts to users of all skill levels.Experience with project management and the ability to manage multiple projects simultaneously.Personal Attributes:Strong interpersonal skills to build and maintain relationships with clients and prospects.Detail-oriented with a proactive approach to problem-solving. What We Offer:
Competitive salary and benefits package.Opportunity to work remotely in a flexible environment.Professional development and growth opportunities.Collaborative and supportive team culture. How to Apply: Interested candidates should submit their resume, cover letter, and any relevant work samples.
SwipeTrack Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.