Sr. Api Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role:
PayPal is committed to building and scaling the next generation of payment integration technologies for merchants, consumers, and developers globally. We are seeking a talented and technically adept Sr. API Product Manager to drive the design, development, and delivery of robust, scalable, and globally adoptable APIs.

In this role, you will collaborate with cross-functional teams to build well-architected APIs that meet the needs of developers and businesses worldwide. You bring a deep understanding of API design principles, including RESTful architecture, versioning, authentication, and error handling will be critical for building successful APIs.

Expertise in REST APIs, API design best practices, and tools like Postman, Swagger, and OpenAPI frameworks will play a key role in creating seamless integration experiences that are easy to use, well-monitored, and capable of scaling across global markets.

Meet the team:
This team is part of the CTO's organization and designing future-forward technologies and experiences to enable global commerce. Platform technologies built by this team will be instrumental in helping drive PayPal's global reach through best-in-class technology solutions.
Job Description:
Your way to impact:
As the Sr. API Product Manager, you will focus on enabling developers with high-quality APIs that are intuitive, reliable, and designed for maximum adoption. You will ensure our APIs align with best-in-class standards, incorporating feedback from developers and leveraging analytics to continuously improve performance and usability.

Your day-to-day:
API strategy and roadmap execution:
Define and execute the product roadmap for APIs, prioritizing features and enhancements that meet developer needs and align with business objectives.
Collaborate with engineering teams to design and build REST APIs that are intuitive, consistent, and developer-friendly. Ensure APIs adhere to design best practices, including proper documentation, versioning, and error handling.
Drive the development of APIs that are highly reliable, secure, and scalable, supporting diverse use cases and regional compliance requirements.

Drive scalable adoption in partnership with engineering and commercial teams:
Define metrics for API performance, reliability, and adoption. Leverage tools and dashboards to monitor API usage and proactively address issues to maintain high service levels.
Create and manage API collections using tools like Postman to improve discovery and enable self-service integration for developers. Build sample use cases and tutorials to enhance the developer experience.
Partner with engineering, design, marketing, and support teams to deliver API solutions that align with platform goals and user needs.

Scale API solutions using voice of customer:
Analyze API usage data, developer feedback, and industry trends to inform priorities, identify areas for improvement, and drive adoption strategies.
Act as an advocate for the developer community, ensuring their needs are represented in API design and feature development. Build strong relationships with developers to gather insights and feedback.

What you need to bring:
8+ years of product and platform experience. At least 3+ years with a focus on APIs, RESTful services, or integration tools.
Proven success in delivering APIs that have been widely adopted and scaled globally.
Strong understanding of developer workflows, including integration testing, monitoring, and debugging.
A Bachelor's degree in Computer Science or related technical field is helpful in this role.
Fluency in English and strong communication skills required.

Our culture:
We take care of ourselves, each other, and our communities.

Employee & Culture:We cultivate a welcoming and fun culture that inspires people to create the best work of their careers while rewarding ingenuity, determination, and diverse perspectives.
Holistic Benefits:Everyone who works at PayPal is provided with generous health, wellness, and financial plans, so they can feel secure about their future while building the future of money.

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com .

The U.S. national annual pay range for this role is
$82500 to $187990

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.com.

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact ****** .

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.