Sr. Manager, Outside Counsel Management

Details of the offer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
This role will lead PayPal's global outside counsel management program, oversee the legal billing team and project management team, and manage outside counsel budgeting and forecasting for the legal department. They will be responsible for creating and executing strategies and programs to maximize cost savings while ensuring high-quality legal support for the entire department. This role will work closely with the Legal Leadership Team to put in place a best-in-class outside counsel management and billing program.
Job Description:
Primary Job Responsibilities
Outside Counsel Management:

Createand implement PayPal's outside counsel engagement strategy, influencing and aligning with legal leadershipand internal stakeholders.

Oversee thelaw firmvendor lifecycle,includingselection,negotiation,managementand billing.

Manage law firm roster and optimizationefforts, partnering with various legal teams and leadership to ensure proper support,expertise, and jurisdictional coverage as PayPal's needsevolve.

Negotiate global law firm agreements, including outside counsel requirement terms, hourlyratesand alternative fee agreements. Create competitive rate intelligence and benchmarking to aid in negotiations and ad hoc rate approval andestablishprocesses to improve turnaround time.

Implementcost saving initiatives like thepreferred firm programtoconsolidatespend,RFP program to drive increased competition and the AFA initiative to drive budget predictability.Develop improvedreporting functionalityaroundtheseinitiatives.

Manage rapid response portfolio of high impact priorities from external and internal stakeholders.

Create outside counsel KPI's and metricsas well as reporting functionality for LegalLeadership Team, matter managers and cost center owners.

Oversee monthlyoutside counselforecasting process, working with each legal team to accurately track exposure, significantmattersand budget impact for the various portfolios. Partner with Finance to provide updatesto company leadership.

Lead the Legal Project Management Teamto closely project manage PayPal's largest matters with outside counsel.

Manage internal compliance program for law firm vendors, partnering with thevariousinternalcontrolteams.Ensure proper protectionsinplace instandardlaw firm agreement language.

Assistwith testing, training,implementationand adoption of technology solutionsrelated tothe law firm portfolio.

Legal Billing:

Lead the company's legal billing team, managing the Legal Billing Manager

Implement best practicesfor legal billingto ensureprotocols and savingsand manageenforcementsefforts.

Partner with tax and AP teams toputproperbilling and paymentprocedures inplacein accordancewithgloballaws and regulations.

Improvetechnology capabilities around invoice review and bolster reporting capabilities to improve invoice reviewexperience forusers.

Oversee training programfor new hiresand their interactions with Onit.

Legal Operations:

Runthe annualoutside counsellegal budget exercise, partnering withtheLegalLeadershipTeam.

Lead law firm diversity and inclusion initiatives to drive change in the legal industry and provideprogram support for pro bonoprogram.

Manage alternative staffing vendors and work with teams to addressstaffing needs.

Support the implementation/roll-out of Company programs and practices to the function, promoting key leadership messaging.

Support monthly legal operations reporting needsincludingOpEx, headcount, pro bono and outside counsel metrics and department KPIs.

Proactively seek ways to improve current processes to maximize productivity, workflow, and maximize department's efficiency.

Provide support for special projects asrequested.? Support Sr. Director of Legal Operations with various ad hoc projects.

Job Requirements
In-depth understanding of law firm pricing and billing practicesand knowledge of outside counselmanagement programs for large, multi-national companies.

Demonstrable experience with designing,negotiatingandevaluating fee agreements and rates, including alternative fee agreements.

Understanding of various matter types and lifecyclesand understanding of legal industry.

High levelof professionalism and emotional intelligence

Excellent written, communication, research, and presentation skills

Experience with fiscal and budget management

Strong project management skills - consistently completes projects on-time with great attention to detail.

Proven communication skills with partner-level outside counsel attorneys,directorsand senior level stakeholders.Demonstrabletrack recordof influencing senior level stakeholders (both internal and external).

A demonstrated understanding of how to develop, implement, and enhance processes.Eagerto learn new things and apply knowledge to innovate, improve/simplify processes.

Thrivesin a global, fast-paced, and dynamic work environment.? Ability to manage high?job?complexity and constant multi-tasking.? Well organized, able to prioritize well, work efficiently.? Shows flexibility as workloads fluctuate.

Demonstrated ability to influence and work effectively with global teams at all levels (including senior leadership) within a highly matrixed organization.

A genuine interest and ability to connect with, build andmaintainrelationships with people at all levels and across organizational and geographic boundaries.

Experience developing strategic or departmental planning materials thatrequiredconsensus gathering from multiple constituents.? Strong business partnering skills.

An ownership mentality – sees tasks through to completion.? Goes the extra step to proactively seek out answers to problems that may fall outside his/her area of expertise.

Basic Qualifications
Bachelor's degree (B.A. or B.S.) with a focus infinance or economicspreferred

7-10 yearsof work experience in legal pricing environment.? Experience working with large, geographically dispersedteampreferred.

Experiencewithpeople management and strong interpersonal skills; comfortable dealing with all levels of the organization and law firm organizations.

Strong technical skills; proficient in all Microsoft Officeapplications, especially Excel, Tableau,PowerBI; familiarity withLegal technology (e.g.Serengeti,TyMetrixT360, Onit or othereBillingtools).

Working knowledge of corporate finance/budgeting practicesand legal billing systems

Proactive approach to recognizing needs, solvingproblemsandanticipatingissues.

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

Bachelors Degree or Equivalent

-
PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$99300 to $216040

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.com.

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact ****** .

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Clickhereto view the notice.


Nominal Salary: To be agreed

Job Function:

Requirements

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