Job ID: 2836437 | Amazon.com Services LLC
Love music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music where we are reinventing how people discover and experience music and culture within a vibrant community of fans.
We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is the front door to Amazon Music where customers come to access their favorite music or discover something new. In this role you will own the product vision and roadmap for Home and Notifications Center. You will create, define, test and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments. You will lean into customer research and engagement data to prioritize and iterate on features, partnering closely with business intelligence to identify new ways to analyze and view data. You will partner closely with the Machine Learning team to show customers the most relevant content to deliver a highly personalized experience and work cross functionally with marketing, labels and artists teams to ensure Home remains culturally relevant and fresh.
A successful candidate will be highly analytical, able to communicate and lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is open to experimentation and learning. The role requires a strong sense of ownership to deliver results, earns trust to influence across teams, and bias for action to design, build, test and iterate at a fast pace. The ideal will have experience running A/B experimentation at scale and communicate learnings across the organization.
Key job responsibilitiesCreate a vision for Home on Amazon Music grounded in customer research, customer usage data and industry trendsCreate and drive the Home product roadmap including feature definition, UX, tradeoffs and simplifiersRun lots of experiments— design, testing, weblabs and analysisWork closely with ML team on features and functionality to deliver the most relevant content, rankingDrive personalization on HomeDetermine KPIs and vision for Amazon Music Home experienceAnalyze customer research and data, work with BI to create dashboardsGlobal stakeholder managementCreate mechanisms to drive product alignment and decision making across marketing, labels and industry teamsCommunicate with senior level executivesBASIC QUALIFICATIONS2+ years of end to end product delivery experience5+ years of technical product or program management experienceExperience with feature delivery and tradeoffs of a productBachelor's degreeExperience contributing to engineering discussions around technology decisions and strategy related to a productExperience owning/driving roadmap strategy and definitionPREFERRED QUALIFICATIONSExperience in using analytical tools, such as Tableau, Qlikview, QuickSightMBAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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