Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone's contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.
As Store Manager at our Acne Studios store, you will work collaboratively with your team, providing guidance and support to nurture and foster engaging customer relationships in which your leadership skills take center stage.
CULTURE OF COLLABORATION
We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.
WHAT YOU WILL DO
As Store Manager, your main contribution will be to lead the store in all aspects. To ensure your success in this role, we provide training and coaching in luxury sales, management, and clienteling, according to our cutting-edge approach to client experience. You will play a vital role in ensuring excellent service and sales results by:
Overseeing day-to-day operations of the store, ensuring a luxurious and cutting-edge atmosphere
Monitoring and analysing sales performance, identifying areas for improvement to drive store performance
Managing inventory levels and conducting stock checks
Analysing KPIs and acting proactively to implement sales strategies
Recruiting, training, and leading your team, including setting performance goals and conducting performance evaluations
WHO YOU ARE
You have high aspirations and focus on details that create substantial impact. With a passion for leading, you enjoy working in a team and embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.
Specific personal qualities for this role:
Customer-centric mindset with the ability to fine-tune the need of the customer and translate that into excellent customer service
Self-reliant in knowing how to guide and motivate a team with clear communication and feedback
Proficiency in prioritising responsibilities and delegating tasks while maintaining attention to detail
Understanding of sales techniques, product knowledge, and visual merchandising
Specific experience and knowledge for this role:
Working in a retail environment within luxury fashion, preferably in a progressive leadership role
Good knowledge in analysing retail KPIs and building a strategy plan accordingly
Leadership or supervisory experience, demonstrating the ability to manage and motivate a team
Fluent in English, which is a prerequisite for this role (and additional languages based on the market requirements)
What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.
We may perform background checks for this position.
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