Supply Chain Manager III, ROC RS, Reverse LogisticsWe are looking for a Senior Supply Chain Manager for the Relay Operations Center (ROC) that is in the forefront of solving real-time disruptions in the middle mile transportation network for Amazon North America (NA) and Europe (EU). The candidate is expected to identify patterns of disruptions and work with Tech, Upstream/Downstream teams and Amazon site partners to create automated solutions. Candidate should work from Hyderabad location and be willing to work in a 24*7 kind of work environment.
Key job responsibilities: Think Big and identify improvement opportunities and gaps in existing processes and work with key stakeholders to execute/resolve them.Define goals and design a long-term strategy, helping to define vision.Ensure customer outcomes are auditable, decisions are data-driven, and work quality is measurable.Use expertise and judgment to determine the right stakeholders to take informed decisions.Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis as needed.Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.Manage complex problems/efforts, decisions, and escalations, mitigating long-term risks.Build in-house tools to improve the efficiency of set processes. Minimum Qualifications: 5+ years of program or project management experience.Experience using data and metrics to determine and drive improvements.Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.SQL/Python working knowledge. Preferred Qualifications: 2+ years of driving process improvements experience.Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
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