The Business Execution Third Party Management and Location Strategy Manager is a senior-level position responsible for ICRM's TPM strategy, execution, location strategy, site management, continuity of business program, ICRM ISCA governance and ICRM's Resolution plan. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The role may coordinate and manage workforce management activities such as the tracking of Non-Employees, resource headcount and other administrative needs and ad hoc projects as necessary.Responsibilities:Manager of this program will oversee the following:Third Party Management (TPM)ICRM lead contact for all requests from Citi Global Function (GF) TPM teamAttend monthly meetings held by GFTPMReview and update as needed UKI's and KI's in GFTPM reports & BAO dashboards and assistBAO'sto clear outstanding itemsPerform annual Concentration Risk review of ICRM suppliersCo-Source / Non-Employee ResourcesOversee / facilitate Non-Employee (Temps / Consulting) resource request processLead ICRM input for all requests related to Non-Employee resourcesAnnual Citi Resolution PlanPrepare ICRM chapter for Citi Annual Resolution PlanLead annual Staff Substitutability review and updated for ICRMRosetta Reports annual review for ICRM?ICSAs (Inter-Company Service Agreements)Lead and Complete ISCA database clean-up to ensure each billing is justifiedCreate new L3 Service IDs and re-map all active ICSA/NCIA to new org structure;Service Provider Quarterly Attestation from ICSA perspectiveLocation Strategy / Site Management / Continuity of BusinessLocation StrategyIdentify opportunities to move to lower cost / de fragment team / creating a hub for fragmentedlow costplacesOversight of the Continuity of Business programOversight of the ResourceMgmtMCA MonitoringDevelopLocation Strategy / Resource Location Planning (RLP)Oversee Tactical Seating and Space PlanningTechnology Contact for Impacting Initiatives (e.g.laptop migrations)Qualifications:10+ years of experience in global and complex settings with multiple stakeholdersManagement experience, preferably in a financial services roleKnowledge of the financial services industry and technologyDemonstrated ability to manage a teamProven ability to work in high-pressure environmentsConsistently demonstrate clear and concise written and verbal communicationEducation:Bachelors (4 Year University) Degree or equivalent experience requiredMasters (MS, MBA, etc) Degree preferred------------------------------------------------------Job Family Group:Business Strategy, Management & Administration------------------------------------------------------Job Family:Business Administration------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Fort Lauderdale Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$145,840.00 - $218,760.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Jun 18, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
