The Community Manager reports directly to the Portfolio Manager and is responsible for the entire on-site operation of the complex. It is essential that the Community Manager report to work at their regularly scheduled hours and have the physical capability to walk around the property, including stairs.
Specific Responsibilities: Observe the condition of the apartment complex including buildings, grounds, tenant units, and all other facilities. Arrange for appropriate maintenance, repair, and improvement.Maintain a valid driver's license.Establish work schedules and set standards to meet property needs, assigning individuals to perform scheduled work.Follow company policy in all financial and clerical procedures, ensuring compliance of all office personnel.Maintain the computerized property management system accurately and timely.Follow and maintain an accurate Budget Control System and Purchase Order system as instructed by the Regional Manager.Ensure the computerized property management system complies with HUD (where applicable) and company policy, including necessary documents such as leases, applications, work orders, certifications, and employment verifications.Ensure all daily, weekly, and monthly reports are accurate and transmitted on time to the appropriate personnel.Process all invoices for payment promptly, with correct coding.Assign specific financial and clerical duties to office personnel and monitor their performance.Work closely with employees to improve their performance.Determine the strengths and weaknesses of individual employees and aid in building their strengths.Conduct training sessions on a monthly basis.Operate the project within budget and spending limit guidelines.Supervise all project employees, including hiring and firing according to company policy.Keep the Portfolio Manager informed of the progress of major projects.Supervise all on-site personnel regarding management-resident relations and foster a genuine concern for residents' welfare.Work hours will be set by the Regional Manager based on occupancy, with no changes allowed without supervisor's approval.Inspect and approve all contract work performed on the property.Maintain the confidentiality of all personnel and resident files.Approve payroll time sheets via email to the Corporate Office by 10:00 a.m. CST on the Monday following the last day of any pay period.Delegation of Authority: The Community Manager is authorized to delegate authority to any key employee, with approval from the Portfolio Manager. The Community Manager's responsibility remains primary, even for delegated activities. Additional duties may be assigned by the Portfolio Manager or other supervisors.
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