ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.
WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.
Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accountsEmployee Assistance Programs and additional work/life resourcesReferral Bonuses and Tuition ReimbursementPaid time off including holidays, vacation, and sick timeOpportunities for career development with on-the-job training, certification assistance and continuing education reimbursement The expected base salary range for this position is $55,980 to $87,000. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.
JOB SUMMARY: The Technical Project Manager works with cross functional departments to develop eCOA/ePRO project/program timelines and oversee the operational aspects of technology. Ensures that software product content aligns to support project team requirements, study training, customer acceptance requirements, device preparation, and study delivery schedules. Monitor and analyze project status to identify potential risks and mitigations, escalate risks to leadership and stakeholders, and follow through to resolution.
EDUCATION REQUIREMENTS: Bachelor's Degree, preferred in Computer Science, Engineering or the equivalent combination of education and experience.
QUALIFICATIONS/EXPERIENCE: 2 years of work experience in a professional environment with increasing responsibility, technical environment experience preferred.1 year experience supporting external client facing projects or programs.Experience working with technology platforms in clinical trials preferred (i.e. Site Coordinator, Trial Manager).Demonstrated experience by leading by influence.Proven experience in managing complex projects.Strong analytical problem solving, negotiating, and communication skills.Proven ability to multitask.Proven track record interfacing with and managing multiple internal and external resources.Ability to support and build collaborative relationships both internally and externally.Demonstrated ability to make timely decisions using sound judgment.Ability to see the big picture as well as work hands-on. Ability to proactively recognize project challenges and implement effective action plans.Strong initiative and positive attitude.Ability to provide international travel documents to support international travel if required. ESSENTIAL DUTIES/RESPONSIBILITIES: Develop, communicate, and manage technology deployment plans that include:Study-specific development, validation, and translationsDeployment activities: Study setup and configuration; UAT; customer demonstrations; training; device preparation, verification, and shipmentWork with assigned project lead, product development, validation, and translations to align technology delivery plan to meet project team and customer study dates.Coordinate resources from other teams (Customer Support, Projects) as needed to meet schedule commitments.Report study specific needs as requirements in the backlog.Work with scientists, business analyst, project team, data management team, and sponsor to ensure product capabilities and study configuration support the study protocol, data collection processes, data review services, export needs, and role-based user experience needs.Communicate plans, product dependencies and functional gaps to all stakeholders and escalate risk mitigation actions.Demonstrate to customers a solid understanding of product capabilities.Document and maintain the release management processes, records, and training plan.Other duties as assigned by Manager. These may, on occasion, be unrelated to the position description. SUPERVISORY RESPONSIBILITIES: No
TRAVEL REQUIREMENTS: This role may require up to 20% travel which may be domestic or international, including overnight and weekend stays, consistent with project needs and office location.
WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender identity, age, marital status, disability, genetic information, citizenship, veteran status, reprisal or any other legally recognized basis or status protected by federal, state or local law.
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