Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Benchmark Senior Living
is seeking an Assisted Living Resident Services Director who will maintain responsibility for the Traditional Assisted Living Program and all related functions within the Benchmark Community.
Responsibilities:
Support and monitor the day-to-day delivery of quality services resulting in high resident, family, and associate satisfaction.
Schedule all associate/aide staff for 24/7 delivery of services within the community while monitoring available labor hours to budget.
Recruit, hire, onboard, train, coach, and develop all of the Assisted Living Resident Care Associates to ensure the highest caliber resident care staff is consistently in place.
Ensure successful outcomes with customer, family, and associate relations; quality assurance; regulatory compliance; and financial management.
Partner with our Resident Care Director (RN) to ensure that the services driven by the resident care service plan are provided and changes are communicated.
Provide an environment that maintains each resident's highest level of physical, social, and psychological well-being.
The Traditional Care Program Director reports directly to the Executive Director.
Requirements:
Undergraduate degree preferred.
Proven leadership skills and prior management experience.
Ability to connect with others and build relationships with positive outcomes using an influential skill set.
Computer skills such as Microsoft Office, Excel, and YARDI.
Strong verbal and written communication skills, organization, prioritization, multi-tasking, grace under pressure, and a "can do" attitude.
Benefits:
At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best possible care. Therefore, we are proud to provide great compensation and excellent benefits!
Benefits available include:
Medical, Dental and Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Long-term Disability Insurance
UNUM
401(k) Retirement Planning
Working Advantage
Culture Compensation
Tuition Reimbursement
Adoption Assistance
Discounts on Midlife Auto and Home Insurance through payroll deduction
Paid Membership fees for SitterCity
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