THIS POSITION REPORTS TO: Retail Branch Manager
MINIMUM REQUIREMENTS FOR POSITION: High school graduate or equivalent Minimum one year retail banking of sales and customer service experience High school graduate or equivalent Minimum of one year retail banking sales and customer service experience One year work experience at First National Bank and Trust preferred Excellent customer service skills Strong interpersonal, oral and written communication skills and aptitude Basic math aptitude and proficiency Knowledge of bank accounting principles Ability to learn and utilize new technologies Knowledge of general banking products and services PRIMARY ACTIVITIES AND RESPONSIBILITIES: Successfully complete on-going Personal Banker 1 training Successfully complete on-going Teller 1 training Perform teller transactions, open deposit accounts, input consumer loan applications and navigate the loan process Understand and support Going for Gr-8 and other bank-wide initiatives Support sales and service strategies that build relationships and promote needs based selling Adhere to bank policies, procedures and banking regulations Demonstrate understanding of and comply with established security procedures Maintain confidentiality of customer information and activities Promote and achieve accuracy and quality in branch work Recognize and act on opportunities to achieve assigned sales and service goals Become proficient with job-related systems and equipment Participate in the general upkeep and appearance of the Branch Participate in available training opportunities Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program. Support Community Reinvestment Act (CRA) through business development efforts and by participating in bank hosted and community events Performs other duties as needed or assigned. See job description