At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Vice President, Client Service I to join our Global Payments team. This role is located in Pittsburgh, PA – Hybrid.
In this role, you'll make an impact in the following ways:
Analyzes, defines and prioritizes business requirements and functional or operational specifications for moderate to large projects of increasing complexity.
Provides consultation to all areas of IT and business management for the application of technology to support business opportunities and planning, implementation of cross-functional applications or systems.
May allocate/coordinate work within a team/project.
Elicits, challenges, and prioritizes business requirements.
Translates into functional design and use case documents.
Develops project scope, objectives, constraints and assumptions.
Plans and formulates aspects of development proposals including the objective or purpose of projects, existing applications that can be utilized, and equipment and human resource requirements.
Participates in and provides guidance on development of functional requirements and user documentation.
Consults internal business groups on requirements, functional architecture and implementation.
Uses thorough knowledge of business needs to provide design support to software and application development teams.
Gathers and analyzes information to assist in the development of recommendations to address business objectives that span multiple business and technology areas.
Works with business and technology teams to implement technology roadmap strategy.
Trains users on new or enhanced applications and/or systems of moderate complexity.
Serves as point of contact or subject matter expert for the business on specific systems.
Provides technical consultation concerning business implications of application development projects.
Supports testing of new or enhanced applications and/or systems and provides guidance to junior team members on case development, requirement traceability analysis, test preparation, script writing, and functional test execution.
To be successful in this role, we're seeking the following:
Bachelors degree or the equivalent combination of education and experience is required.
5-7 years of total work experience preferred.
Technical experience preferred.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
