Vice President, Industrial & Mobility Business Sectors (Business Assurance) NAM
Full-time
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
The Vice President, Industrial and Mobility Business Sectors, Business Assurance North America, directs and develops profitable and sustainable business sectors within Business Assurance in US and Canada. Ensures each business sector successfully meets financial and operational objectives. Engages with the commercial, service delivery, and technical teams to drive the daily operations of the business. Develops a strategic plan, identifies key growth initiatives, and executes achievement. Takes full ownership of the business. Manages the cost to meet financial targets. Collaborates with Sales and Marketing teams to expand the business sector. Defines and implements best in class systems and processes to eliminate inefficiencies and creates a safe and productive environment for the employees.
P&L & performance management
Manages performance of the business and P&L to ensure monthly and annual budget targets are achieved for both revenue and profit.
Provides revenue and margin projections monthly
Determines the resource requirements (technical, commercial, and operational) to establish and grow the business.
Determines the investment needed to manage the business successfully, and the Return on Investment of all projects
Manages performance of employees to ensure a strong team is in place to deliver results.
Collaborates daily with the other business sectors and functional areas managers to ensure an effective management cross business sector
Develops a comprehensive strategic plan to grow the business significantly in the coming years.
Identifies key growth initiatives based on target market sectors and services to expand the business, with a focus on Digital Trust services, both in the industrial and mobility business sectors
Defines and executes the roadmap to convert strategy into action with key milestones, timelines, and owners to drive business expansion.
Completes a detailed market segmentation analysis annually that considers the competition, technology, market segments, pricing/margins, growth rates, SWOT analysis, geographies, and client profiles.
Partners with the Sales and Marketing teams to define and implement go-to-market strategies, and to develop a robust project pipeline across multiple market segments.
Expands the service offering beyond Certification Services and seeks opportunities to broaden the capability into key areas such as Performance Assessments, Supply Chain Risk Management, Training, and Advisory Services.
Leads the team of Key Account Specialists (KAS) to ensure audits are scheduled in a timely manner, and a high level of customer service is provided to the clients to expand the business.
Leads the team of Auditors and works with the Technical Team to ensure reports are completed on time and queries are responded to in a timely manner. Makes sure the team is used effectively with a high utilization level.
Drives the recruiting and hiring process to ensure availability of resources in a timely manner.
Establishes a winning culture that embraces change, risk taking, and innovative thinking.
Works closely with the Technical team to ensure compliance and maintain accreditations
Manages the process to ensure that operational KPI's (global and local) are met.
Addresses client complaints about Auditors and KAS performance, investigates the root-cause, and takes corrective action.
Establishes the systems, process, and procedures to effectively deliver the service. Proactively identifies opportunities to improve efficiencies.
Identifies any IT requirement in support of the business, internal and external, in collaboration with the global team
Maintains and develops knowledge and understanding of certification services, standards, regulatory requirements, and client expectations.
Takes a leadership role in creating a safe wok environment for all employees and establishing a culture with high integrity.
Adheres to internal standards, policies and procedures.
Performs other duties as assigned.
Education and Experience
Master's degree in Engineering, Business Management, Operations or related discipline AND
10+ years of relevant experience (Testing, Inspection, Certification), including
3-5 years of supervisory experience
Technical background with a deep understanding of the auditing and certification requirements
3-5 years' experience successfully growing Digital Trust Services in North America
Knowledge/ Skills/ Abilities
Language Skills: English - Advanced level of knowledge
French – any level of proficiency
Mathematical Skills: Intermediate level of skills
Knowledge of market dynamics, including demand growth drivers, new technology, competitor actions, and pricing analysis as they are fundamental requirements for success.
Knowledge and understanding of current standards and legislation.
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Excellent verbal and written communication, and interpersonal skills
Excellent organizational and time management skills
Knowledge and understanding of financial indicators, ability to analyze PNL.
Ability to translate strategies into operational and tactical goals and track performance.
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Ability to motivate teams and lead through influence.
Leadership and coaching skills
Computer Skills
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ******** for assistance and leave a message. You will receive a call back.Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
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