Network Change Management
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Network Change Managementto join our Technology Service Centre team. This role is in Pittsburgh/PA.Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements.
In this role, you'll make an impact in the following ways:
• Reduce risk and outages to the company.
• Ensuring that all changes are recorded, categorised, prioritised, assessed, authorised, scheduled, implemented, tested, and closed according to the Change Management Process.
• Ensuring that all changes are aligned with the organisation's strategic objectives, business requirements, and technology standards.
• Ensuring that all changes are compliant with the organisation's policies, regulations, and security requirements.
• Ensuring that all changes are documented and communicated to the relevant stakeholders, and that the impact and benefits of changes are clearly understood and agreed upon.
• Ensuring that all changes are reviewed and evaluated for their effectiveness, efficiency, and customer satisfaction, and that any issues, incidents, or problems arising from changes are resolved and escalated as appropriate.
• Ensuring that all changes are audited and verified for their accuracy, completeness, and quality, and that any deviations, exceptions, or non-compliances are reported and addressed.
• Ensuring that all changes are supported by adequate resources, tools, and contingency plans, and that any risks, dependencies, or conflicts are identified and managed.
• Ensuring that all changes are subject to continuous improvement and feedback, and that any lessons learned, best practices, or recommendations are captured and shared.
To be successful in this role, we're seeking the following:
• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred8-10 years of related experience required; experience in the securities or financial services industry is a plus.
•Excellent communication, presentation, and interpersonal skills.
•Strong analytical, problem-solving, and decision-making skills. Ability to work effectively in a fast-paced and dynamic environment. Ability to adapt to changing business needs and priorities.
•Strong background in multiple technology disciplines, including, but not limited to, network, compute, and database systems.
•Working knowledge of service management processes, with a focus on change management.
•Advanced skills in Office software suite - Outlook, Teams, Excel, PowerPoint, Word, etc.
•Highly organized and expertly leads meetings; capable of coordinating efforts and developing partnerships across teams.
•Proficient in project management tools and methodologies.
•Knowledgeable in cloud computing, DevOps, and agile principles and practices.
•Aware of the latest technology trends and innovations.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $81,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.