Job Description Description of the Role: The Nissan Automotive Warranty Administrator at Mike Rezi Nissan Atlanta is responsible for managing and overseeing all warranty-related activities within the dealership. This includes processing warranty claims, ensuring the accuracy of warranty information, and coordinating with various departments to resolve customer concerns.
Responsibilities: Process warranty claims in a timely and accurate manner Verify warranty information and documentation Coordinate with service advisors and technicians to gather necessary details Resolve any issues or discrepancies related to warranty claims Communicate with customers regarding warranty coverage and claim status Maintain warranty records and documentation Ensure compliance with manufacturer's warranty guidelines and policies Requirements: Prior experience in automotive warranty administration Strong knowledge of automotive warranties and related procedures Excellent attention to detail and accuracy Good communication and interpersonal skills Ability to work effectively in a fast-paced and high-pressure environment Proficiency in relevant computer systems and software Experience in Reynolds and Reynolds DMS is a plus Must pass background and drug test Benefits: Competitive compensation package Opportunity for growth and advancement within the company Comprehensive health and dental insurance 401(k) retirement plan Paid time off and vacation About the Company: Mike Rezi Nissan Atlanta is a leading automotive dealership located in Atlanta, Georgia. We are dedicated to providing exceptional service and quality vehicles to our customers. With a strong emphasis on customer satisfaction, our team strives to exceed expectations and create lasting relationships.
#J-18808-Ljbffr