Welfare Manager

Positions available in specific centres, enquire for more information. Accommodation: Included
Duration: Summer 2025
Reports to: Centre Manager & St.Andrew's College Management Team
Previous experience working at STACLS in a managerial roleGood administrative and prioritising skillsAbility to organise and manage own workAbility to adapt quickly to change and be flexibleDemonstrate initiative towards taking on extra tasksEnjoy working with children and teenagers from different culturesAbility to address large groups of young peopleGood problem-solving skillsPass Disclosure Scotland/DBS background checking/vetting procedures.Smart personal appearanceExperience of working with childrenCurrent First Aid Certificate**If you do not hold a current First Aid Certificate, St Andrew's College Summer Schools will reimburse the cost of the training to staff who obtain a certificate, provided that courses are only booked in consultation with the Management (Max £95.00). Staff will be reimbursed with the first payroll.
The First Aid Certificate requirements:
"Emergency First Aid at work"Outline of the course contentDate training was completedExpiry dateNeeds to be currentThe post of a Campus Welfare Manager (hereinafter referred to as the Welfare Manager) is residential and includes all meals and accommodation. Welfare Managers are responsible for managing the welfare, administration, safety and security of students (including assisting in the arrival and departure of students and carrying out airport transfers). Welfare Managers are responsible for ensuring that the Welfare Coordinator(s) act as a Group Leader for individual students, which includes making sure that they are attending classes, activities, holding their contact details and personal information and being always contactable in case of an emergency. This role is supervisory; Welfare Managers must ensure that Group Leaders are monitoring their own students. The Welfare Manager will coordinate and support the OWLs in night time activities and supervision duties.
The Welfare Manager is responsible for general administration duties relating to the running of the course on campus, working closely with and under the guidance of the Centre Manager. They will undertake administrative tasks (detailed in but not exclusive to those listed in the Main Duties and Responsibilities section of this document) as necessary. 
As the post involves administrative duties, strong administrative and organisational skills are required. The Welfare Manager will work a six-day week. All full-time staff receive one full day off per week. 
In accordance with British Council accreditation criterion S4, you must provide a Disclosure (PVG in Scotland/'Enhanced' DBS in England) and that this must be dated within three months from the start date of employment in 2023. If you have been working abroad, you must provide the equivalent 'police check' from that country. Whichever one you choose to supply; it must be specific to your suitability to work with under 18s. Disclosure checks made through St. Andrew's College Language Schools are payable by the employee (£18 to £59) and will be deducted from your salary. The Company reserve the right to deduct the cost of these checks as soon as the process has started and regardless of the completion of the process. The company reserves the right to carry out PVG checks for all employees who don´t provide a suitable disclosure, unless otherwise requested by the candidate on acceptance of the job.
Please bear in mind that the procedure to receiving a Disclosure check can take up to 18 weeks. In the event that my disclosure is still pending at the commencement of my employment, the employee agrees to comply with St Andrew's College Language Schools, Safeguarding and Recruitment and Selection policies.
The employee must also provide an email address and contact telephone number of 3 referees who can verify their suitability for the post and suitability to work with those aged under 18.
All activity staff undergo a paid induction (£10.00/hour) and may be asked to start work after this induction. This payment will be made on completion of agreed contract and on return of all company resources and property. Both the induction and the work afterwards are paid. Attendance at the induction is an essential part of the employment.
Reports to: Centre Manager Other Important Information You may be required to work more than 48 hours per week.
Evening and weekend work will be required.
All staff accrue pro rata paid holiday during their period of employment. 
Holiday pay in lieu of untaken holiday is paid at the end of the contract.
Pay will be processed for work undertaken until Monday 22 nd July on Friday 26 th of July.
Pay will be processed for work undertaken until Monday 26 th August on Friday 31 st August, plus all holiday pay accrued across the period of employment.
Company t-shirts, lanyards and ID badges are provided and must be always worn whilst on duty.
Salaries are paid in arrears into a UK bank account on the last Friday of every month. 
Staff do not receive any overtime payment unless this is expressly agreed with the Managing Director.
All staff must be employees of St Andrew's College Language Schools.
Main Duties and ResponsibilitiesSafeguarding Responsibilities: To have read and understood the safeguarding policy. Understand how to raise and report concerns, following the chain of command, outlined in the Safeguarding Policy.Ensure that all students' and staff equal rights entitlement, are met.Ensure that all on-site staff follow the behavioural code of conduct set out by St. Andrew's College Language Schools'. Ensuring that staff have been given the appropriate training and understand all policies that may relate to student and their own safeguarding needs.Ensure that all students follow the schools code of conduct that has been set out in the student contract.Make certain that all under-18s on campus have a purple lanyard, and over-18s have a white lanyard, so that they are clearly identifiable.Make certain that all staff without a completed disclosure check (PVG/DBS) are clearly identifiable through a lilac ID card.Make sure that students and staff are clearly notified and regularly reminded of the online safety policy that has been put in place to protect both staff and students during their time on campus.Ensure that all students are made aware of who the Welfare Coordinators are on their campus and are aware of how and when to report to them during their stay.Make certain that all students are aware that any information they disclose to you, cannot remain private and that it must be shared with the appropriate personnel.Ensure all risk assessments are continually monitored.Welfare and Administration: To have read and understood the supervision manual and staff handbook and be fully conversant with our policies for the welfare and protection of children. At all times whilst on duty, staff are responsible for the care, welfare and safety of students, group leaders and staff members whilst ensuring they follow the St Andrew's College Summer school rules.Ensuring that each student's dietary requirements are met and that their cultures and religions are respected.Induct and liaise with other welfare staff regarding student pastoral care duties.Helping students to adjust to life in the UK and to understand information concerning personal safety, British law, culture and values and St Andrew's College Language Schools campus rules.Coordinating the student orientation and induction, including ensuring that each student has relevant information, keys, a lanyard, and ID badges on arrival.Ensuring that Group Leaders are supervising their students effectively and where necessary, oversee their supervision, including managing lights-out duty.Manage and timetable the Residential OWLs to ensure adequate student supervision during the nighttime.Ensuring that all students attend their timetabled activity/class. Liaise with Director of Studies/Activity Manager to ensure all students on the registers are at the appropriate class/activity. Ensure that Group Leaders are contacted and informed by the Welfare Coordinator(s). When required, supervising students during their free time.Coordination of the planning and organisation of the pre-arrival and departure checks and damage surveys. Assist the Centre Manager with collection and return of damage deposits on arrival and departure.Coordinate the organisation and implementation of airport transfers for student arrivals and departures.Ensuring everyone is aware of emergency procedures.Ensuring information relating to fire, Health and Safety and medical emergencies is correctly displayed on the information board, in residences and in the Common Room.Being responsible for Health and Safety issues that may arise in accommodation buildings and overseeing evacuation during any fire drills/alarms.Ensuring that all St Andrew's College Language Schools' Health & Safety policies are implemented and monitored.Ensuring that accurate rooming lists are kept, and fire drills are carried out on a regular basis.Building a community spirit between groups in accommodation through notice boards, implementing halls of residence rules and competitions.Maintaining student discipline in residences, liaising with the OWLs, management team and Group Leaders. Report all damages to the Centre Manager and Group Leaders immediately.Liaising with Centre Manager and campus staff to ensure that housekeeping and maintenance duties are completed to a satisfactory standard.Liaising with Group Leaders daily, both informally and at scheduled meetings.Quality assurance of the daily log of First Aid issues, incidents/accidents, activities, and actions taken.Quality assurance that events are promoted effectively and that students sign up in advance by updating notice boards daily.Quality assurance that registered students are present at correct activity sessions and maintain accurate registers of their attendance.Coordinating that the feedback questionnaires (online or paper copies) are distributed and collated, taking any action required in consultation with the Centre Manager and/or Managing Director.Quality assurance of meal time supervision.Assisting Centre Manager and Activities/Excursion Manager in general administration (e.g.) photocopying, preparing student packs etc.When necessary, to be on call between the hours of 7am and 1am for all issues regarding Health and Safety (you are not expected to be on duty between 11pm and 7am).
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