Insurance Policy Service Center Associate Hours: 8:30-5:00 Local Time Location: In Office or Remote - depending on your area Compensation: Based on Experience Offices: At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States: California: Irvine Florida: Tampa Idaho: Sandpoint Illinois: Chicago Louisiana: CovingtonMinnesota: ShoreviewPennsylvania: CanonsburgTexas: Arlington and Houston Who We Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network spans over 400 different markets and we proudly write business in all 50 states. USG has consistently earned recognition for our excellence, being ranked as a 5-star MGA by Insurance Business of America for four consecutive years. Moreover, we take pride in our continuous acknowledgment as a Top Insurance Workplace over the past five years, as voted on by our current team members. Understanding that a fulfilling culture is paramount in career satisfaction, we at USG prioritize fostering a collaborative and mentoring-focused environment. We recognize the pivotal role each team member plays in our success, emphasizing hands-on training to ensure everyone feels comfortable and confident in their role. At USG, we actively empower our team members to bring their authentic selves to the workplace, recognizing that fostering diversity is essential for a thriving, creative, and dynamic professional environment. In today's rapidly evolving business landscape, embracing cutting-edge technology is not just a choice but a necessity for staying relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement.
Embark on your professional journey with USG, where it's more than just a job – it's a vibrant and supportive community committed to nurturing your success. The Role Itself We are seeking a full-time entry-level employee to join our Service Center Team in our Canonsburg, PA office location. USG is dedicated to teaching and developing new talent from the ground up. This position will provide a foundation into understanding the surplus lines industry by managing and supporting USG's Producer/Brokers across the U.S. If you have a desire to succeed with a career in insurance, USG has the opportunities available for you. Responsibilities include: Perform data entry of information in multiple systems with a high level of accuracyProvide administrative assistant support for multiple USG departmentsDistribute faxes and incoming mail within a paperless environmentType insurance policies and endorsementsData entry of new business applications into USG Systems for ProducersOrder Motor Vehicle Reports for underwriting purposesProcess claims by sending loss notices to carriers and handling follow upsLoss Control – follow up with vendors for inspection reports. Process recommendation letters to agents for complianceOrder loss runs from carrier portals or request loss runs direct from carriers What We Are Looking For: Strong desire to learn and develop new skillsAttention to detail, accuracy, and dependabilityStrong PC skills including Word, Excel, Outlook, and Adobe ReaderMinimum of 40 WPM typingBachelors Degree preferred, but not requiredWhat USG has to offer: Comprehensive Benefits Package including:Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance ProgramMedical, Dental, Vision, and Life401K Retirement PlanFlexible Spending AccountDependent CareTuition ReimbursementProducer Savings Bonus Plan A week of hands-on, in-person training to meet our corporate teamAccess to 24/7 virtual training through USG UniversityOutstanding Company Holiday Schedule and Generous Paid Time Off PackagePotential for exponential growth in the company