Job DescriptionJob Description This role within the Enterprise Services Program Management Office (PMO) is critical for driving effective and efficient program delivery across Intuitive. The portfolio includes transformation initiatives that focus on achieving both financial and operational goals across the enterprise.
The Business Program Manager will report to the Director of M&A Integration & PMO. We are seeking a dynamic, purposeful professional who thrives in a fast-paced, rapidly evolving environment. This individual will have a passion for creatively solving complex business challenges and the drive to take on immediate strategic responsibilities. The Business Program Manager will play a pivotal role in the PMO team, supporting project excellence by prioritizing, planning, and executing cross-functional business initiatives (non-product related). This is a business-focused PMO role, requiring close collaboration with various business functions and the ability to drive complex, enterprise-level programs.
The ideal candidate will possess a strong business acumen, a proven track record in strategic program implementation, and natural leadership abilities. This person should be analytical, organized, proactive, adaptable, and comfortable with ambiguity.
Roles & Responsibilities:
Partner with cross-functional business units and technical PMOs to drive program goals from inception through completion.Lead program execution, managing strategy, milestones, budgets, and timelines.Develop and maintain project and program assets, including charters, RAID logs, workstream dashboards, and overall status updates.Document and share meeting recaps, highlighting key decisions, risks, actions, and assigned responsibilities.Collaborate with IT and Enterprise Analytics PMOs on programs that involve IT applications, data, or infrastructure.Lead change management efforts, including stakeholder analysis, communication plans, training material development, and solution adoption.Create and monitor program budgets, tracking actuals against planned budgets.Define and monitor success metrics across functions to assess program impact.Ensure compliance with internal quality and regulatory standards.Facilitate workstream, PMO core team, and executive steering committee meetings.Communicate program status, critical paths, and risk factors clearly across the organization.Resolve constraints, conflicts, and challenges that may impact project success.Develop project plans, assign tasks, and ensure effective communication methods are in place.Coordinate working groups, manage project issues, and escalate as necessary to ensure timely resolution.Track and report project performance and progress.Lead overall program cadence, including executive steering committee sessions.Ensure alignment between project outputs and business needs.Serve as lead for Test/Validation, Training, Cutover, OCM, Hypercare, and Project Coordination when dedicated resources are not available.Manage project deliverables, ensuring they align with project plans.Utilize Smartsheet, Box, MS Excel, and MS PowerPoint to organize and maintain project assets.This role requires working onsite in our Sunnyvale, CA office Tuesday Wednesday and Thursday every week.
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