Job Summary
Amazon is seeking bright, motivated and hardworking individuals to fill the Team Lead position at our Fulfillment Center (FC). The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may require receiving products using radio frequency scanners, relocating products using forklifts, pallet jacks, and walkies-riders. Team Leads may also be required to stow, pick customer orders on all levels of a multi-level mezzanine, pack and ship customer orders, and troubleshoot problems to resolution. Team Leads are expected to understand all aspects of production, adhere to strict safety, quality, and production standards, and be willing to work in multiple shifts. The position also requires a strong willingness on the part of the candidate to fit into any role that needs to be performed in the fulfillment center, not limited to picking an order, stowing a cart, and loading or unloading materials. The job is demanding and filled with learning and fun, as we aim to provide the best services to our customers at all times.
Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a Team Lead:
Team Lead Best BehaviorListening to associates and being supportive to managers.Answering requests and always getting back to people.Leading by example, doing what we say and acting how we say.Being approachable, talking to employees to know how L&D can better contribute towards employees' jobs.Exhibiting the best behavior while at work.Staying up to date with the latest techniques, tools, and processes.Being right, honest, and willing to accept mistakes.Being willing to push their limits and accept more responsibilities.Key Job ResponsibilitiesManaging shifts (Day/Night) in Outbound operations with labor planning and execution on a daily basis across various inbound flows.Preparing SOS plans, allocating labor, leading flow meetings, and directing and assigning job duties for FC Associates.Monitoring and mentoring associates on productivity, quality, and safety while efficiently leading the team of PAs and problem solvers.Analyzing and sharing various shift reports and escalating system-related issues to leadership in a timely manner.Responsible for shift productivity and quality and associated action plans.Preparing and implementing training and development plans for associates.Conducting 4M and 5S audits for the respective workstations on a daily basis.Ensuring FC associates have proper tools to perform the job and coordinating repair or replacement as necessary.Standing in for the Area Manager.A Day in the LifeCandidates will get varied opportunities to manage entire FC Outbound operations and work on improvement projects.
BASIC QUALIFICATIONSSpeak, write, and read fluently in English.Experience in an operational role.PREFERRED QUALIFICATIONS1+ years of manufacturing or customer-facing environment experience.Posted: October 18, 2024 (Updated about 1 hour ago)
Posted: October 15, 2024 (Updated about 1 hour ago)
Posted: September 18, 2024 (Updated about 1 hour ago)
Posted: August 19, 2024 (Updated about 1 hour ago)
Posted: October 25, 2024 (Updated about 1 hour ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr