Position : Manager Chain Accounts
Reports To: Senior Director Chain Accounts
Department: Regional Sales
Location: Chicago, IL
About Us
HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken – the world's most international beer brand, Heineken 0.0 – an alcohol-free beer innovation, Heineken Silver – a new lower-carb, lower-cal beer, the Dos Equis Franchise, and the Tecate Franchise. HEINEKEN USA also imports Amstel Light, Red Stripe, Strongbow Hard Apple Ciders, Bohemia and more. For news and updates, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com
Who We Are
At HEINEKEN USA, we're a team with a passion to bring our iconic brands to the next level. The work is challenging, we learn from our experiences (even our mistakes), and we love what we do. You'll be empowered to think differently, try new things, and GO PLACES.
About the Role:
The Chain Account Manager leads the sales and execution efforts for chain customer programs and promotions within an assigned geography and/or channel type. This role will build relationships and influence within customer organizations, distributors and internal Regions/Zones to drive attainment of HUSA objectives while supporting our chain customer's strategic goals. The Chain Account Manager must be skilled in uncovering insights/opportunity and relating our brand solutions and value. Communication and collaboration with internal and external stakeholders are critical to driving business success for this role.
Key Responsibilities:
Administration
Pricing management, submission and communication across multiple zones and multiple stakeholders.
Financial acumen in building and balancing of budgets, checkbooks, POs.
Manage inventory proactively through constant communication and follow through with operations, retailer, and distributors. The ability to collaboratively build solutions for key packs and innovation with stakeholders is critical to success.
Preparation and development of insight-based sales tools for planning, programming, and execution.
Communication
Conduct Joint business planning and business reviews with retailers and distributors to effectively align and sell HUSA key priorities to drive overall business.
Deliver "1-Sheet" insight and selling overview documents for the Active Campaign communication tool, distributor meetings and distributor sales rep alignment.
Leverage category management insights and opportunities to build sales tools that will drive incremental programming and distribution for HUSA, distributors, and retailers.
Execution Management
Develop and adjust chain call frequency to align with sales opportunities.
Deliver business objectives within assigned customer base by building strong relationships and having a solid understanding of the customers goals and strategies.
Utilize space planning and validation of sets to ensure new item placement and sustainability of SKUs.
Establish scorecard, tracking and post promotion analysis to drive in market collaboration with HUSA sales team, distributors, and retailers to ensure effective execution on all initiatives.
Leadership
Learning Agility. This person must transcend their role by striving for continuous improvement in skills and results.
Coaching and developing internal and external salespeople to achieve HUSA business plan objectives.
Lead communication and collaboration throughout multiple levels of all organizations involved to deliver business results. This requires a demonstrated ability to collaborate effectively across internal partners, distributor partners and retail hierarchy.
Heineken Behaviors:
Our 4 Heineken Behaviors CONNECT SHAPE DEVELOP DELIVER enable the delivery and evolution of our company strategy and form the core of our company culture. Understand the behavior indicators here based on position level.
Basic Qualifications/Requirements:
Bachelor's degree
Experience working with Distributor Sales representatives
Direct customer management experience in CPG
Previous knowledge of 3-tier distribution system
5+ years of CPG category management experience required
Analytical and technical skills required
Experience with syndicated data sources (Nielsen, IRI, Spectra, Household Panel), Retail Link, and consumer/shopper insights required
Exposure to retail account management and beverage distribution models preferred
JDA software experience in validation
Strong communication skills
Preferred Qualifications:
Previous success building business results through customer management
Ability to create plans for HUSA brands aligned with customers strategies
Experience building and executing business plans
Budget and resource management
Ability to use Category Management and other syndicated data to influence
Physical Requirements:
Must be able to lift up to 32 lbs
Frequent stooping, reaching, bending, twisting required
Must be able to walk, stand, sit in vehicle for extended periods
Must be flexible to work evenings and occasional weekends
Must have a valid driver's license
Must obtain a valid solicitor's permit (upon hire)
Compensation & Benefits
Base Salary Range: $100,000 - $105,000 + Annual Bonus
Company Fleet Vehicle
Benefits - Medical/Dental/Vision + Matching 401k Plan
Vacation – 20 Days Paid Vacation & Unlimited Sick Days
$200 Monthly Beverage Allowance
HEINEKEN USA is an equal opportunity employer. Embracing and celebrating diversity is core to HEINEKEN's purpose of "brewing the joy of true togetherness to inspire a better world". We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all.
This position is not available for visa sponsorship.
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