Online Call Center Associate

Job Description:

Amazon is seeking an Online Call Center Associate to join our team in New York City, New York. This part-time entry-level position is perfect for individuals who are passionate, resilient, and have strong leadership and time management skills.

Responsibilities:1. Handle customer inquiries and provide excellent service over the phone, email, and chat.2. Assist customers with product information, troubleshooting, and order processing.3. Resolve customer complaints and issues in a professional and timely manner.4. Communicate effectively with customers to ensure their needs are met.5. Maintain accurate records of customer interactions and transactions.6. Collaborate with team members to improve processes and customer satisfaction.7. Adhere to company policies and procedures at all times.

Requirements:1. High school diploma or equivalent.2. Excellent communication skills, both verbal and written.3. Strong problem-solving abilities and attention to detail.4. Ability to work in a fast-paced environment and multitask efficiently.5. Resilient attitude and ability to handle challenging situations.6. Passion for providing excellent customer service.7. Demonstrated leadership skills and the ability to work well in a team.8. Effective time management skills and ability to prioritize tasks.

Benefits:1. Comprehensive training and professional development opportunities.2. Company transportation provided for work-related travel.3. Visa sponsorship for eligible candidates.

Working Environment:At Amazon, we prioritize understanding and empathy in all interactions with our customers. We strive to provide a positive and supportive working environment for our employees.

Deadline to Apply:May 29, 2024

Equal Opportunity Statement:Amazon is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.